Ada

The brain of your AI Agent

Rather than trying to match a scripted response to a unique problem, your AI Agent draws on existing knowledge sources and data from third-party tools to reason through each situation. It considers past actions and the context of the conversation to determine how to best resolve an inquiry and deliver a truly personalized resolution.

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Basic chatbots have no business representing your business

Ditch code-heavy, old-school scripted chatbots. Powered by Ada’s Reasoning Engine™, an AI Agent reasons through the best solution to deliver responses that are relevant, accurate and safe. Every single time.

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Resolve more phone calls with voice AI

Promote your AI Agent to answer customers on new channels - like voice and email. Seamlessly add intelligent phone automation using the same knowledge content and AI management tools, all in a single platform.

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Hire your next top-performing agent

Onboard, measure, coach, and promote your AI Agent — like you would a human — and start resolving more inquiries with less effort.

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Automatically resolve over 70% of customer inquiries

Instantly teach your AI Agent everything it needs to know about your company by connecting it to your knowledge sources and data in key business systems.