DevRev

Support that shapes the product. Turn every interaction into a product insight.  

Connect support to product development with omni-channel communication, real-time insights, and self-service tools that elevate your support team's impact across the organization.

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Build with intention. Remove the guesswork. Design solutions that matter, together.

Align product development with customer needs through integrated roadmapping, issue/sprint tracking, and analytics —all connected to real user insights.

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Converge data silos

Interconnect your customer, product, user, and employee work data

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GenAI on your knowledge graph

Automate your product ops and engineering ops and free up time for creative work

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Faster customer insights

Gain complete visibility of customer tickets so you never miss another feature request or bug

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Tighter feedback loops

Drive continuous improvement even after a launch with customer feedback delivered directly to you

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Say goodbye to chatbot builders

Automate resolution with an intent aware GPT-bot that is self-learning and requires no training

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Resolve at first contact with RAG

Scrape information from external sources to provide complete answers without human check-in

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Enable users to find answers on their own

Save time responding to FAQs with Semantic Search infused in the in-app chat and customer portal

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Support pre-emptively before users face an issue

Reduce ticket volume and improve retention with in-app nudges that suggest fixes proactively