Zendesk
✅ Ticketing System
💬 Messaging & live chat
👋 Help Centre
🕺 Community forums
📊 Reporting & Analytics
🤖 Answer Bot
📚 Knowledge base
Zendesk was built upon a simple idea: make customer service software that’s easy to use and accessible to everyone. We have expanded on that idea, and now offer a growing family of products that work together to improve customer relationships, and can be embedded and extended through an open development platform.
Software that hits the sweet spot
Customer service is about more than the customer. It’s about your business and your teams, too. Zendesk not only makes things easy on your customers, but sets your teams up for success and keeps your business in sync. It’s everything you need, in one powerful package.
Follow the leads
Sales teams need to be savvier than ever. With Zendesk Sell, build data-driven teams to unlock team productivity, keep up with customer expectations and get full pipeline visibility.
Set your teams up for success
Help your agents, admins and internal teams do their best work. Zendesk offers robust out-of-the-box tools that are quick to set up and easy to use.
Deliver better customer experiences
See the full context of where your prospects and customers are in their buying journey. With Sell, you can view key customer information across sales and service, all in one platform. Empower reps to deliver personalised conversational experiences from anywhere.
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