Refiner

Ask the right questions with a survey platform built for SaaS & digital products

Unlike generic survey tools, Refiner was designed from the ground up to meet the needs of web & mobile product companies. Refiner opens the door to better product decisions, deep user segmentation, and personalization that matters. NPS®, CSAT... and a lot more

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Go beyond basic customer satisfaction surveys and create tailored micro-surveys to find new growth opportunities

Surveys: the why of analytics You never get a full picture of your customers and users with analytics. But coupled with surveys, it will give you superpowers.

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Grow your business with actionable product & user feedback

Launch perfectly timed survey campaigns and capture actionable customer feedback within minutes. Then, use those insights to improve your product and create an outstanding experience for your users.

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Survey users wherever they are

We believe that in-product surveys are the best way to survey your users. But sometimes, other delivery methods are needed. Refiner is a multi-channel survey platform allowing you to survey your users while they are using your product (web & mobile), by email or with personalized survey links.